Shipping policy

 Shipping Methods

  1. Standard Shipping: USPS Ground Advantage. This is our default shipping method, and it is typically the most cost-effective. Estimated delivery up to 5 days not including Sundays. Delivery times may vary depending on your location. $100 insurance included.

  2. Expedited Shipping: If you need your order sooner, we offer expedited shipping options. This option ensures faster delivery times, usually within 2 to 4 business days within the contiguous United States. $100 insurance included.

  3. International Shipping: We offer international shipping to select countries. Delivery times for international orders may vary and will be provided during the checkout process.

Shipping Rates

Shipping rates are calculated based on your order's weight, dimensions, destination, and the chosen shipping method. You can view the shipping costs during the checkout process before finalizing your purchase.

Processing Time

Orders are typically processed within 1-5 business days from the date of purchase. Please note that processing times may vary during peak seasons and promotions. You will receive an email confirmation with tracking information once your order has been shipped.

Order Tracking

To track your order, you can use the provided tracking number on our website or the carrier's website. Please allow up to 24 hours for tracking information to become available after your order has been shipped.

Shipping Restrictions

We are unable to ship to P.O. boxes, APO/FPO addresses, or certain remote areas. Please make sure to provide a valid physical address for delivery. Additionally, we do not ship to countries subject to international trade restrictions.

 

Change of Address

If you need to change the shipping address after your order has been placed, please contact our customer support team as soon as possible. Address changes cannot be made once order has been processed and shipped.

Included Insurance

We understand the importance of ensuring the safety of your orders during the shipping process. To provide you with peace of mind, all orders include $100 insurance coverage at no additional cost. This insurance coverage protects your order against loss, theft, or damage during transit through USPS / UPS.

Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at:

customersupport@blacksunshinestore.com

We strive to provide excellent customer service, and your satisfaction is our top priority. Thank you for shopping with us!